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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jennifer fritz

January 20, 2026

5  out of  5
rating by jennifer fritz
"Jason Breland's office is extremely personable and exceptionally efficient at providing options to help his customers. It's an extremely helpful and educational experience!"
We responded:
"Jennifer, I appreciate that so much! Customers like yourself make the difficult times that happen to us totally melt away. It has been an awesome privilege getting to know you and we are so excited to continue building a great relationship long into the future! Many thanks for your kind words. - Jason"
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Lisa McMahan

January 16, 2026

5  out of  5
rating by Lisa McMahan
"I have been looking for additional life insurance since recently retiring. I was very skeptical that I could find a reasonable policy at my age. Needless to say, I was well taken care of by Tony in Jason Breland’s State Farm office. Tony researched several options and presented each to me and patiently explained the differences of each option and did not hesitate to answer all of my many questions. Tony was also quick to respond to text messages. Great customer service and I will definitely refer all my family and friends to this office!"
We responded:
"Hey Lisa! Thanks so much for taking the time to reach out to us to submit your feedback. We very much value your opinion, and I am so glad that you had such a great experience with Tony. He has a heart of gold, and he’s going to be amazing here, no doubt. Thank you so much for letting us help you with your life insurance situation. I think you made a very wise decision, and I pray that you have the peace of mind that you have bee seeking. We will proactively manage your account for you and check in from time to time to make sure your policies are all still matching your needs. Thanks so much for the business! - Jason"
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Jarod Platt

January 3, 2026

5  out of  5
rating by Jarod Platt
"I had a great experience going to this office! Marcus walked me through everything I needed to know about insurance, answered every question I had, and is a super friendly and personable guy! These guys also helped make sure I'm only getting insurance I actually need, not trying to get as much out of me as possible, which is super kind from a customers perspective. I love these guys and their honesty and straightforwardness!"
We responded:
"Wow Jarod, you are very kind to share your perspective, a that’s exactly what we want to provide for our customers! Everyone is different, with different concerns and in different seasons of life. We are here to make sure things are all right when something goes wrong. We are very grateful for you, and we look forward to meeting and exceeding your expectations well into the future! - Jason"
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Shawn Helvey

December 31, 2025

5  out of  5
rating by Shawn Helvey
"Jason and his team are excellent to work with! They are responsive, knowledgeable, and timely. Highly recommend!"
We responded:
"Shawn, thank you so much my friend. We feel the same way about you. It’s a blessing to serve your needs, and we look forward to deepening our relationships the years go by. Thank you so much for your kindness, and for your business! - Jason"
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Melicent Homan

December 30, 2025

5  out of  5
rating by Melicent Homan
"Concise communication, easy process, great prices and very thorough all at the same time'! Thank you Jason for respecting my time with such an easy process and wonderful savings."
We responded:
"Wow, Melicent, what a great review. That is a high bar to maintain, but I can assure you we get lots of practice and we will always put your best interest as our top priority. We’re so happy to have you on board with us. I look forward to deepening our relationship and talking about your long-term goals and ambitions. We are definitely different here, and we are here to serve you with everything from auto insurance all the way to retirement planning if you decide you would like to keep everything under one roof. Thanks for the kind words and for your business! - Jason"
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Derek Williams

December 29, 2025

5  out of  5
rating by Derek Williams
"Jason and his agency did a great job making sure our specific needs were satisfied. Our specific advisor Marcus was very transparent with the costs and benefits of switching to State farm. My wife and I were able to save a lot of money, and the customer service provided was beyond excellent. Overall, we would recommend the agency to anyone trying to gain quality insurance stress-free."
We responded:
"Thank you so much, Derek, for your kind review! That is exactly our mission. We want to save you a great deal of money, but we also want to get to know you and make sure that you are properly protected. The icing on the cake is providing you so much value that you never want to leave! As life happens and your needs change, we will always work to proactively manage your policies and keep you properly protected. Whether it’s your auto or Home insurance, or life insurance and retirement planning products, we have everything you need to live a life very well planned. Thank you so much for your business! - Jason"
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Conner Frost

December 29, 2025

5  out of  5
rating by Conner Frost
"The staff at this office, are extremely kind and helpful. Marcus was able to help me get a very good rate compared to their competitors as well, and he offered deals to make it even better! I would definitely recommend at least checking them out if you are looking for car insurance."
We responded:
"Hello Conner, and thank you so much for taking the time to leave us a good review. We are very glad we got you a great price, but the value is just beginning! We look forward to helping you achieve your life goals, and we even have a variety of planning solution solutions available Help your money grow as well. Our promise is that we will always maintain a proactive and customer focused relationship with you to best position you for success with our agency and in life! - Jason"
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Rose Beaudin

December 29, 2025

5  out of  5
rating by Rose Beaudin
"Marcus helped me out a lot!! He was very professional!!"
We responded:
"Rose, thank you so much for taking a moment to brag on Marcus. He is exceptional at what he does, and you will see overtime that our agency is all about helping you through the good times and bad. Thank you for allowing us to serve your needs, and thank you for your kind words! - Jason"
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Micki Dalton

December 29, 2025

5  out of  5
rating by Micki Dalton
"Great experience! New home quote and discounted car insurance to bundle savings. Saves me a ton. Easy to chat with, quick responses and fast service. Thanks!"
We responded:
"Hi Micki! We are so glad you feel that way, because that is what we strive for every day. From auto insurance, to life insurance, and even retirement planning, we are here for you to help you achieve the things most important to you in this life. We are so grateful for the opportunity to serve you and we will always make sure you are treated with compassion, integrity, and respect. Thank you so much for your business and we can’t wait for the next opportunity to serve you. - Jason"
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Sandy Brady

December 29, 2025

5  out of  5
rating by Sandy Brady
"Marcus was exceptional to work with. Provided quotes, answered all my questions, was polite, informative and very patient. I would highly recommend Marcus at State Farm Insurance. He made switching insurance companies a pleasant experience on top of saving us quite a bit of money."
We responded:
"Sandy, that sure seems like a win-win. I can promise you that the winning is just beginning. We love, helping our customers save, but we really love deep conversations about the things and people that matter most to you. There are so many ways we can help you achieve the dreams and aspirations that you have for your life. Thank you for trusting us to take great care of you, and we very much look forward to deepening our relationship! - Jason"
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Travis Bowie

December 29, 2025

5  out of  5
rating by Travis Bowie
"Marcus was great helping me set up a new auto insurance policy"
We responded:
"Travis, thanks so much for leaving a kind word for Marcus! He is awesome, and we will all work just as hard to meet you where you are and to help you every way we can along the way. We don’t take your trust lightly, and as the seasons of life come and go, we will always be here to protect who and what is most important to you. - Jason"
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Marc De Beus

December 24, 2025

5  out of  5
rating by Marc De Beus
"I can’t say enough good things about Jason and his incredible State Farm team. From the moment I stepped into their office I was greeted with warmth and enthusiasm. The staff is attentive, offered expert advice on insurance selection. They took the time to understand my specific needs and provided a solution that met my financial concerns. The quality of their work is truly outstanding, and I will continue to trust Jason Breland’s office with all my insurance needs.”"
We responded:
"Marc, you know that we think the world of you guys! I am so grateful to you that we are meeting and exceeding your expectations. Thank you so much for your trust in us for your auto insurance, home insurance, and your life insurance needs. We are so overjoyed to have you guys around. God bless you, and Merry Christmas!"
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Chapman Noriko

December 7, 2025

5  out of  5
rating by Chapman Noriko
"Jason takes the time to understand each client’s needs and provides the best options available. His State Farm office truly operates with a customer-first approach, offering reliable guidance for auto, life, and other insurance needs. Highly recommended!"
We responded:
"Thank you so much Noriko! I am so delighted you took the time to update the review. That means the world time. I actually have a meeting with the PAC Life rep this week just to tell him your situation and see what the best solution he could come up with for you ends up looking like. I am so delighted to be working with you through this process, and I know ultimately that the peace of mind you are seeking regarding long term care concerns will come to full fruition! - Jason"
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Brad Cheatwood

November 21, 2025

5  out of  5
rating by Brad Cheatwood
"I saved about $900/yr on my home and auto. Jason and his staff made changing my insurance fast and easy. Terrific customer service. I would recommend jason breland state farm to anyone. Thanks!"
We responded:
"Mr Cheatwood! Glad that you are satisfied with our services, and I can assure you that we will be working very hard to keep you happy and to maintain an awesome relationship with you. Hopefully you will see that we provide a tremendous value above and beyond the good rates, and we will keep you around for life. Thank you so much for your business, and for your kind words. You know we love you, brother! - Jason"
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Danielle Haupert

November 20, 2025

5  out of  5
rating by Danielle Haupert
"Exceptional customer service and good communication. Never felt overly pressured, if I felt a bit of confusion, they were able to navigate my understanding with patience and professionalism. I would highly recommend!"
We responded:
"Well Danielle, that’s just what you get with our agency. We love people. We stand committed to loving our neighbor as ourselves, knowing that if we do that, the success handles itself. I am so thankful to have you and your amazing family in our lives. Whether it’s staying on top of your auto insurance and homeowners insurance, or helping you save and plan for your future, we are here to help. Can’t wait to have many conversations with you to deepen our relationship and make you a part of our family! - Jason"
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Eugene Smith

November 19, 2025

5  out of  5
rating by Eugene Smith
"It’s always a pleasure anytime I need anything from Jason and Marcus! Super nice folks and we look forward to continuing the great relationship we’ve had with State Farm for over 40yrs. Thanks Jason and Marcus for your time and attention today. I really appreciate it."
We responded:
"Hey my friend, I can already tell that we are going to get along very well! You guys have been so loyal to my company, and I can assure you I will do everything in my power to make your insurance work as hard for you as I possibly can. I am very glad that we were able to review your policies and make the necessary changes that you had done. We will always be here to personalize your service and give you outstanding value. Look forward to the next 40 years!"
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bob steich

November 12, 2025

5  out of  5
rating by bob steich
"I am very happy with the full service I received!"
We responded:
"Bob, thanks so much for the incredible review. We feel very satisfied to have you around too. I look forward to spending time with you to get to know you and to learn what’s important to you. Thanks so much for allowing us to serve you! - Jason"
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Dan Cataldi

November 7, 2025

5  out of  5
rating by Dan Cataldi
"Was interested in getting a comparable quote since my current vendor raised rates significantly. Wanted a quality company so looked at 2 options. Markus, Jason and State Farm had best price, best follow up, best follow thru and were the easiest to deal with. It was a painless process that aples to apples saved me dollars. Thanks, State Farm.."
We responded:
"Well thank you so much for that Dan! We sure appreciate your positive feedback, and we look very much forward to working with you in the future to make sure we are all we can be for you. Thanks so much for your business! - Jason"
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Joyce Nagy

November 6, 2025

5  out of  5
rating by Joyce Nagy
"All staff are kind, patient, and friendly."
We responded:
"Hello Joyce! Welcome to TN. We are so fortunate to have you in our book of business. I can’t wait to get to know you and to deepen our relationship. I thank you so much for trusting us with your auto and home insurance needs, as well as your boat insurance. We really value your business, but more importantly, we value the opportunity to show you that we are relationship based. We can’t serve you well unless we know you! We aren’t doing our job if we don’t ask you so tough questions, to help you really think about the things that could wipe away all that you have worked so hard for to get where you are today. My promise to you, is that we will show you we care, and that we are truly invested in your lives and always steer the conversation into what is most important to you and why. Thanks again for allowing us to serve you, and we relish the day we will meet soon to embark on deepening our relationship. God bless! - Jason"
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Marcia Wright

November 6, 2025

5  out of  5
rating by Marcia Wright
"I chose this firm based on their high reviews, to cover a house I own in the area, looking for expert advice and convenience. All my hopes were realized, including a bundle across state lines, which I really appreciate, not to mention lower rates! My fears about changing agents were easily allayed with phone and text conversations with Marcus during the process. Highly recommend Breland Agency."
We responded:
"Wow, what an incredible review, Marcia! Marcus definitely gets that a lot. Our whole focus is to serve you well and to make you feel like you are valued, not just another number. You’ll always get an honest answer and our best effort in every interaction. Thank you for taking the time to research our Google profile and see what others are saying about us. It’s definitely a high standard to meet, and our every intention is to meet and exceed your expectations. God bless you, and welcome! It’s a pleasure to serve you. - Jason"
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Mike Harris

November 6, 2025

5  out of  5
rating by Mike Harris
"Marcus and Jason are awesome! I highly recommend them/State Farm. I recently changed all my insurance over to them from a company I had been with for 23 years. Marcus spent a lot of time explaining everything to me and comparing what they offered compared to what I had. They are very helpful and professional and I appreciate the time and care they offered to make my transition enjoyable. Thanks for the money I’m saving Marcus and Jason!"
We responded:
"Mr. Harris, I can’t express adequately how kind your review of our agency is. My prayer is that you will see that it’s not just hype, that we are serious about building value with our customers. The more you trust us, the more likely you are to allow us to help you with all of your insurance and financial services needs, and you get the benefit of having these things professionally managed all in one place. I am so grateful to you and I am super excited to begin working on a great and long lasting partnership. Thank you for your business! - Jason"
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Travis Campbell

November 6, 2025

5  out of  5
rating by Travis Campbell
"Recently switched from the gecko and super glad I did !! My buddy Marcus made the process smooth and easy as can be, and having a local office just around the corner makes all the difference, it sure beats trying to communicate with a lizard."
We responded:
"That’s gotta be one of the wittiest reviews we have gotten, Travis. I love it! I appreciate your positive feedback, and I am so thankful for you coming on board. God bless you! - Jason"
Profile photo of Carol Hale

Carol Hale

November 6, 2025

5  out of  5
rating by Carol Hale
"Marcus & Jason saved me a lot on my auto & property insurance & I received more coverage! Excellent customer service & highly recommended! Very thankful for the time these guys spent in trying to help me!"
We responded:
"Well Carol, you sure make it easy! We are so glad to have you around. We will always be here for your auto insurance and home insurance needs, and we would love to check in with you to verify that your life insurance plan is still optimal for you, as well as help you with any additional ways to save money as you consider your future. It’s an honor to have you around! - Jason"
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Zeke compton

November 6, 2025

5  out of  5
rating by Zeke compton
"Great service and quick to set up a quote."
We responded:
"Zeke, you’re the man. Thank you for taking the time to show us some love. Can’t wait to build out a great relationship with you extending well into the future. So glad for your business, and even more glad to know you! - Jason"
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Kim Keller

November 1, 2025

5  out of  5
rating by Kim Keller
"Jason sat with me and went over all of my policies to ensure I had the best coverage to protect me and my family. I walked away feeling at ease, knowing that if something unfortunate happened State Farm had my back. I can’t thank him enough!!"
We responded:
"Kim, I thank you for taking the time to review your coverages and to make sure that we are best serving your needs. It’s so crucial to have a great relationship, in order for us to always put your priorities at the top of our priority list as well. We want to make sure that, come claim time, everything goes as planned and that your assets, goals, and dreams aren’t all in jeopardy. It’s hard enough to succeed in life these days as it is! Thanks so much for your kind words, and most of all, for your trust in us. We look forward to serving you well for a long time to come! - Jason"